Posts Tagged 'customer service'

Returning a Phone Call

 

W


hat happened to the common courtesy of a return phone call?  I suppose it could be a sign of the times and one that may be getting worse with new technologies like email and text messaging. 

 

Friends, business associates, and acquaintances alike have adopted this horrible practice of not returning a phone call.  Once it was considered a common courtesy and sure it’s not “Leave It To Beaver” days anymore, but I do think we need to get back to some basics.  Our world is out of control. Continue reading ‘Returning a Phone Call’

Customer Relationship Management (CRM)

At Virtually Yours 9-2-5, we are always on the lookout for products and services to move our business forward as well as clients.  Today we are sharing a great find for automating, tracking, and managing your customer database.  It’s called FreeCRM:
What is Free CRM?

Free CRM is a web based software solution for customer relationship management and sales force automation. Free CRM is great for contact and lead tracking, sales and contact management, sales
pipeline management and forecasting, customer service and business management.
What can I do with Free CRM?

Our free CRM software and sales team automation tools speed sales and customer service with real-world features that make your jobs easier. With integrated email campaigns, call automation and tracking and group calendaring, our free CRM is smart groupware.

Sign up for FreeCRM at this link:  http://www.freecrm.com/idev/idevaffiliate.php?id=393 

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